CONVERSATION CHECK OUT GUEST

CONVERSATION CHECK OUT GUEST

RECEPTIONIST            : Good morning Edotel ,Arsita speaking may I assist you?

GUEST                         : Good morning, I want to check out now.

RECEPTIONIST            : Alright madam, may I know your name and room number please?

GUEST                         : My name is Avril and my room number is jempiring 1.

RECEPTIONIST            : Alright, wait a moment please  madam, I will check your identify first.

GUEST                         : Yes ok.

RECEPTIONIST            : Thank you for your waiting madam, your name is Silla Avril and your

room number is jempiring 1, you arrive on 06^thDecember 2014 to 09^th December 2014.

                                     Am I right madam?

GUEST                         : Yes, that’s right.

RECEPTIONIST            : Do you have any last transaction likes minibar or laundry?

GUEST                         : No, I don’t have. Would you send the bellboy  to collect my luggage in my room please.

RECEPTIONIST            : Alright madam, how many luggage do you have madam?

GUEST                         : 2 pcs of luggage.

RECEPTIONIST            : Thank you, so when you need the bellboy to collect your luggage madam?.

GUEST                         : Right now please.

RECEPTIONIST             : Alright madam, would you like to wait in your room please, I will ask the bellboy to   come  to your room now

GUEST                         : Yes of course.

RECEPTIONIST            : Bellboy please.

BELLBOY                     : Yes, may I help you?

RECEPTIONIST            : Please collect  Mrs. Avril luggage at the room jempiring 1 now.

(bellboy go to the room)

BELLBOY                     : Bellboy ....

GUEST                         : Yes, please come in.

BELLBOY                     : Are you ready with your luggage madam?.

GUEST                         : Yes, there are my luggages.

BELLBOY                     : Well, we have got 2 luggage all together, is that right madam?

GUEST                         : Yes, that’s right.

BELLBOY                      : Well madam, would you like to check your room once again, to make sure that you not   left something.

GUEST                         : Okay. there is nothing left

BELLBOY                     : Mr.Gede there is nothing left. May I have your room key?

GUEST                         : Here you are.

BELLBOY                     : Thank you madam, I will see you in the lobby.

GUEST                         : Yes, you are welcome.

BELLBOY                     : This is Mr. Avril’s room key, he is check out now.

RECEPTIONIST            : Thank you.

BELLBOY                     : You are welcome.

RECEPTIONIST            : Well madam, for pay the guest bill you can pay at the F.O cashier please.

GUEST                         : Okay.

FO.CHASIER                : Good afternoon madam, may l help you?

GUEST                         : I would like to pay my bill. Iam check out now.

FO.CHASIER                : May I now your name and room number please.?

GUEST                         : My name is Avril , and my room number is  room jempiring 1.

FO.CHASIER                : May i know about your payment  madam?

GUEST                         : I pay by cash.

FO.CHASIER                : Wait a minute madam, I will check it  first.

Well this your bill with the total amount is Rp. 1.350.000,00 would you like to check it please.

GUEST                         : Ok that’s right. This is Rp. 1.350.000,00

FO.CHASIER                : Thank you madam. Please to sign here madam.

GUEST                         : Ok.

FO.CASHIER                : Thank you. Well  Mrs. Avril this is your bill and your cash reciept, thank you very much  for staying in our hotel, if you came to Bali in the future don’t  forget  stay in our hotel again. I hope you have a nice trip. Good bye.

GUEST                         : Thank you for the time, Bye.

BELLBOY                     : Mr. Putu  your car is ready. Are you ready to go to your car now?

GUEST                         : Yes iam ready.

BELLBOY                     : (open the car door). Thank you for your staying with us I hope you satisfied our service have a nice day. Good bye.

GUEST             : Thank you, good bye.